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| After-sales service |
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Tel:0086-579-87265919 |
After-sales service Customer service is one of the very important parts in Dashan. In order to solve your problems timely, we offer on-line consultation answering your questions timely. Its main duty: Firstly: receiving customers¡¯ compensative operation consultation and offering them technique sustain. Secondly: Accepting, harmonizing and dealing with customer complaint, solving their difficult problems. Thirdly: Initiatively communicating and contacting with customers to know their needs, and then feed backing the information to other managing department and factory for the purpose of solving the problems. Fourthly: offering quality protect the whole process: pre-sale, sells, the post-sale Fifthly: establishing customer file, visiting our customers periodically to listen to their opinions respectfully. Six: close service attitude, taking the customers¡¯ requirements as beginning and their satisfaction as end.
Setting up the customer management department and the technical department under the service department. The customer management department mainly accepts the customer the comprehensive service consultation, while the technical department mainly provides the product for the customer pre-sale, sells, the post-sale technical support and the solution. In order to ensure each customer obtain satisfied service and maintain trust relations with sun jazz, we emphasize customers service pertinently and effectively. , and carry out responsible system. : taking responsibilities for each call, each question, .to improve relations and understanding with each other. If you have any question or requirement with product, suggestions as well, you are welcomed to communicate with .We will try our best to offer you our best service. Your satisfaction is our tenet, The Company and the customer communal development is our rigid pursue. Facing the future, the customer service center will provide warm service and will be magnificent with the service casting. |